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CLIENT CARE POLICIES

Client Terms & Guarantees

Our commitments to white-glove insured delivery, returns, and client privacy.

1. White-Glove Shipping & Delivery

All orders placed on GSHL are dispatched with fully insured express luxury couriers. Domestic shipments within India take 2-4 business days.

2. Artisan Guarantee & Returns

Non-customized items may be returned within 14 days of delivery provided tags are intact and original VIP packaging is included.

3. Privacy & Data Security

GSHL respects client privacy. Personal information and saved delivery addresses are stored securely and never shared with unauthorized third parties.